FOX RIVER RODS Limited Lifetime Warranty
All Fox River Rods are covered by a Limited Lifetime Warranty against defects in materials and workmanship for the lifetime of the original owner. Please present your sales receipt or proof of purchase when making your warranty claim.
Please ship your complete damaged item to:
Fox River Lures and Rods
363 Sutton Street
Yorkville, IL 60560
We offer a one year manufacturers warranty that covers any defects in the rod including those that may be caused in shipping. Please send clear photos of the damage and should we find it related to a manufacturing defect or shipping damage we will send you a new rod. IF THE DAMAGE IS TO THE TIP WE WILL SEND A NEW TIP AND IT DOES NOT CONSTITUTE THE SENDING OF A NEW ROD.
Fox River Rods also offers a very simple, no questions asked, one time replacement policy. Should you damaged your rod no matter what the cause we will replace your rod no questions asked. If we no longer offer the exact model, we will replace it with the closest comparable model from our current product line. We will do this one time during the time you own it. The replacement cost for this:
PLEASE REMEMBER TIP REPLACEMENT DOES NOT CONSTITUTE FULL ROD REPLACEMENT. IF A TIP IS DEFECTIVE WE WILL SEND A NEW ONE NO CHARGE. IF YOU DAMAGE YOUR TIP THEN WE HAVE THEM AVAILABLE AT MINIMAL CHARGE TO YOU WHICH WILL INCLUDE SHIPPING.
Please send the following to the above address:
Check or postal money order for $65.00 that will include our shipping fee back to you.
The complete damaged rod or clear photos showing damage.
Original sales receipt. Return address and phone number.